Today's in-house lawyers must have multifaceted knowledge, have continuous training and, in addition, have knowledge of legal tech for the proper management of the company's legal operations. Given the critical importance of legal operations to business,  inefficient management of legal operations leads to companies losing up to 9% of their annual profits, according to studies such as that of World Commerce and Contracting.

Legal Operations in the broadest sense refer to the responsibilities peculiar to a legal department that are not the law itself. It is the amalgamation of all business operations and processes and personnel that augment an in-house legal team to meet the legal needs of a company utilizing a strategic business approach.